How we deliver your order
On kroks.in.ua, delivery within Ukraine is handled by Nova Poshta . Customers can choose their order pickup option: delivery to a branch, a parcel terminal, or courier delivery.
Delivery times
Once the parcel is handed over to the carrier, delivery usually takes 1 to 3 days . Shipments are made daily .
Orders placed before 3:00 PM are usually shipped the same day . Orders placed after 3:00 PM are shipped the next day .
Delivery rates
- Nova Poshta branch/parcel terminal — from 75 UAH, delivery time 1–3 days.
- Courier delivery to your address – from 95 UAH, delivery time 1–3 days.
Shipping costs are charged separately from the item price. The final cost depends on the carrier's terms and conditions. If the package is refused, the buyer will not be responsible for the shipping costs.
Available payment methods
- cash upon receipt of goods;
- by bank card upon receipt;
- online when placing an order through WayForPay – Visa, Mastercard, Apple Pay, Google Pay.
We strive to make the purchasing process as simple, fast, and convenient as possible for every client.
Explanation regarding the details
* Seller under the public offer: legal entity VIRTUALZONE ASSETS LLC, EIN: 41-3078643, registered at 21308 Moneta Ave, Carson, CA 90745, USA.
* Payments are accepted by the payment partner - individual entrepreneur Borisenko Maksym Andreevich (funds acceptance agent / payment service partner), INN: 3808906492, registered at the address 08150, Ukraine, Kyiv region, Kyivo-Svyatoshinsky district, Boyarka city, 7 +8, 8 358 318 , email: sale@kroks.in.ua .
* The payment may appear on your bank/card statement as a payment in favor of sole proprietor Maxim Andreevich Borisenko or the WayForPay payment service.
* All obligations regarding the delivery of goods and services are fulfilled by the Seller in accordance with the terms of the public offer.
